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ORDER CANCELLATION

For ready stock orders, cancellation requests must be submitted within 24 hours of order confirmation.

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Once an order has been processed or shipped, it cannot be cancelled.

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For private label or custom production orders, cancellations are not permitted once production has commenced.

REFUND POLICY

As a wholesale business, all sales are considered final.

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Refunds are only issued in the case of confirmed manufacturing defects.

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Claims must be submitted within 3 days of delivery and must include:

  • Clear photographic evidence

  • Order reference number

  • Description of the issue

 

Approved refunds will be processed via the original payment method.

REFUND POLICY

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